Form three plans to implement the learnings from Starbucks Odyssey, focusing on community ownership, gamification, and storytelling. They aim to lean into these concepts and incorporate them into their own projects and platforms.
Explore the hidden opportunities and overcome the challenges of loyalty programs and customer engagement to cultivate a fiercely devoted customer base that will be your business's biggest asset.
In this episode, you will be able to:
- Uncover the potential of digital collections and the transformative power of Web3.
- Discover how to cultivate communities as the core of a successful Web Three loyalty program.
- Ascertain the challenges and unique opportunities in tailoring customer engagement strategies through loyalty programs.
- Explore the aspects of fairness in game design and meeting customers' expectations in loyalty programs.
- Dive into Forum3's innovative platform and the energizing role of community engagement.
In this episode, you will be able to:
- Uncover the potential of digital collections and the transformative power of Web3.
- Discover how to cultivate communities as the core of a successful Web3 loyalty program.
- Explore the aspects of fairness in game design and meeting customers' expectations in loyalty programs.
- Dive into Forum3's innovative platform and the energizing role of community engagement.
"Loyalty is now becoming something the brand owes to the customer." - Joe O'Rourke
Follow Joe at https://twitter.com/BunchuBets
Follow Club CPG at https://twitter.com/CPGCLUB