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Modern Wisdom With Ancient Roots - Dr. Srikumar Rao
The Mindvalley Podcast
The Way Lexus Handled the Recalls
Lexus was introduced to America, it was one of the biggest, most expensive new product introductions ever. The NHS TSA asked for a recall of all that had been sold because there was some defect that needed to be fixed. Each person who bought a Lexus was called by a senior executive of the dealership. They did things like the watch the customer's car, they topped off the gas tag and left a box of expensive chocolates on their windshield.
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