How to get people to use a unified approach to tools

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Managing a group of people who are using different tools can be difficult, and starting with a single individual can help to overcome this challenge.
It is important to have curiosity about the individual's context and history in order to manage them effectively.

It's been possible to have all-remote teams for at least a decade, but in many ways this approach to knowledge work is still in its infancy. Adam and Mark talk about the pros of remote work like the ability to hire from the global talent pool and life flexibility for team members. They also touch on cons like limited tools for creative group thinking and difficulty building trust remotely.

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