The importance of openness and structure in fostering cross-sector innovation is highlighted in the insights provided. Openness involves sharing challenges, data, and service delivery openly to encourage collaboration and problem-solving from diverse communities. The example of opening up data to social entrepreneurs and community activists showcases the need to make data actionable and accessible. On the other hand, creating structures and formal pathways for external individuals to engage with local government is crucial. The need to establish clear mechanisms for community members to present their ideas and solutions effectively is emphasized to facilitate cross-sector innovation.

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