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Connecting Effort to Results
The speaker emphasizes the importance of connecting current outcomes with previous efforts to ensure a strong association between the two. Drawing from behavioral psychology, the speaker highlights the significance of reinforcing the link between actions and rewards. They caution against distant relationships between work and results, suggesting that recognition should be tied back to foundational efforts, even if they were challenging. Additionally, the speaker mentions the concept of every metric needing an anti-metric and describes the 'Cobra Effect' as an example. They propose the idea of identifying one key metric for each business area and linking it to individual employees for optimization.