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Ethan Mollick, Author and Associate Professor at the Wharton School of the University of Pennsylvania
Behind The Tech with Kevin Scott
Embrace Imagination and Agency in the Face of Disruption
In the midst of technological transition, the potential disruption spans across various markets. Drawing a parallel to the Industrial Revolution, the success lies in enhancing productivity rather than merely automating and cutting costs. Companies are urged to embrace imagination, incorporate humans in customer service, and view automation as a tool for innovation rather than mere cost-saving. Through proactive approaches and visionary strategies, organizations can navigate disruption positively.
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