
Season 2 Preview: Advancing Your Product Career in an AI World [Live Taping]
Unsolicited Feedback
Unlocking Insights through Recorded Customer Calls
Recording every sales call has unlocked a huge trove of customer feedback and conversations, providing invaluable information that would have been otherwise inaccessible. However, the challenge lies in sifting through the recorded calls to find the insights that truly matter, akin to data analysis. The speaker suggests dedicating time with no specific goal to discover interesting things in the customer data.
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