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5. Silos Are For Corn, Not For People
At Work with The Ready
Focus on Customer, not Internal Structure
Organizations suffering from inefficiencies tend to focus more on internal structure than on the customer. Customers care about the end result, not internal functions. In heavily siloed organizations, the customer often gets overlooked. Both large conglomerates and small businesses can exhibit this issue. For customers, dealing with multiple internal departments can be frustrating and should not be the customer's concern.
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