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Value Emerges from Scarcity
Scarcity generates tension, which in turn drives value and action. Even if a product or service appears abundant, such as a ubiquitous search engine, alternative forms of scarcity can be leveraged to create value. These include the scarcity of connection, visibility, and status. For example, recognizing participants with badges fosters a sense of exclusivity and achievement, enhancing their experience. Although donating blood is easily accessible, the status symbol of a donation pin adds a layer of perceived value. Marketers can utilize these various forms of scarcity to stimulate engagement and motivate desired actions.