Disrupting BPO: From Hourly Billing to Value-Based Pricing

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Companies can enhance efficiency and drive growth by transitioning from traditional business process outsourcing (BPO) models, exemplified by giants like Accenture, to innovative operations as a service. This shift allows businesses to delegate essential processes seamlessly while focusing on value rather than hours worked. The current BPO landscape faces disruption through a three-prong approach, notably through competitive pricing strategies, where value-based pricing emphasizes outcomes over time spent, encouraging accountability and optimal performance.

In this episode, Peter and Francis discuss the making of Invisible Technologies, how leadership philosophies can change the outcome, and worldwide talent acquisition.

03:34 | The Rise of Invisible Companies
24:59 | A Fairer Model for Companies
54:40 | Essential Books for Entrepreneurs

Francis Pedraza is an entrepreneur and thought leader, best known as the co-founder and CEO of Invisible Technologies, which leverages human and artificial intelligence to provide scalable business solutions. Under his leadership, Invisible has raised significant funding ($6.6M) with an annual revenue of $336M. Before Invisible, he held internships at Google, served as an advisor at Numeria, and founded Everest, a startup focused on helping people achieve their personal goals through social network platforms.

Learn more about Invisible here: https://www.invisible.co/

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