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Commonplace Expertise cover image

Colin Bryar on the Practice of Amazon's Weekly Business Review

Commonplace Expertise

NOTE

Collecting Data, Reacting to Launches, and Including Business Lines in WBR

When launching a new product, it's important to figure out the customer experience and collect data to ensure it's at an acceptable level. Tracking controllable input metrics and including them in corporate level meetings is crucial. However, it's important to determine if it's an appropriate use of time. In the case of AWS and the retail business, they were separate enough that they didn't overlap in WBR meetings.

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