Secret Service Agent: Trust Your Gut and Read People Instantly (This is What I Do!)
The School of Greatness
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Communication is More Than Words
Effective communication relies heavily on non-verbal cues, where body language accounts for 55% of the message and paralinguistics, such as tone and cadence, adds another 38%. The actual words spoken constitute only 7% of what is communicated. This indicates that people often focus too much on memorizing talking points rather than mastering the delivery through body language and tone. Notably, almost half of what is said is forgotten, emphasizing that it's the emotional impact and delivery that leave a lasting impression, as expressed by the idea that people remember how they felt more than the specific words used.
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