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7 Business Concepts You've Never Heard of (But Will Make You LOTS of Money) | Ep 675

The Game with Alex Hormozi

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Calculating Customer Lifetime Value and Gross Profit

To calculate customer lifetime value, determine the number of customers at the beginning of a period and subtract the number of those customers remaining at the end. Divide 1 by the resulting number to find the average lifespan. For gross profit, identify the surplus cash remaining from each customer after a transaction.

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