Dark data refers to unclassified and potentially risky data in computer systems. It is crucial to label and categorize data to comply with GDPR and ensure quality and transparency. Knowledge management (KM) practices can support AI by automating the classification process. AI can enhance KM by gathering information, spotting trends, and creating customized content. However, it is essential to establish a strong foundation in content, structure, taxonomy, metadata, and governance before implementing AI solutions. Enterprise Knowledge offers services in knowledge management, knowledge graphs, data, learning, content management, and AI. Contact them at info@enterprise-knowledge.com for support.

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