What is "Knowledge"?

37sec Snip

00:00

Play full episode

Summary

Transcript

Episode notes

Knowledge is defined as the capability of a team or individual to process available data and information, make decisions, and take actions that create value. It is not merely memorized information, but the ability to make good decisions and take the right action based on the data available.

With a broad background in the Oil, Water, Healthcare, Finance and Emergency Management industries, Stuart French is author of the www.DeltaKnowledge.net blog, and currently the Head of Knowledge Management at Country Fire Authority in Melbourne, Australia and Chair of the AFAC Knowledge, Innovation & Research Utilisation Network (KIRUN). Stuart combines 25 years of professional experience with a Masters of Knowledge Management (KM) to help companies with expertise identification & management, collaboration, organizational learning and knowledge systems to improve their performance and resilience to change. His research on wikis and knowledge cultures led to a fascination with complexity theory which he now enjoys teaching to various organizations and universities so they can bridge the gap between corporate strategy and service excellence. He continues to serve the KM community as co-host of the Knowledge Management Leadership forum in Melbourne Victoria and is honored to be the Australia delegate at the KM Global Network.