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Navigating High Conflict Conversations: The Loop of Understanding & Avoiding Control
In high conflict conversations, the loop of understanding is a powerful technique involving asking a deep question, repeating back the response in your own words, and confirming if you understood correctly. This technique proves active listening and fosters mutual understanding, enhancing communication significantly. Additionally, in tense dialogues, avoiding the urge to control the other person is crucial. Trying to control the conversation or the individual escalates tension and turns discussions toxic. Instead of seeking control, collaborating on controlling the environment, managing individual responses, and setting boundaries for the argument can help in diffusing tensions and fostering cooperation, creating a positive dialogue environment.