Interactions in business should be evaluated carefully to understand the genuine intent behind them. A common pitfall is misinterpreting enthusiasm or vague affirmations as a commitment to purchase. Simply encouraging a proposal does not equate to an actual buying decision. It's important to recognize that statements that imply potential savings or benefits might be construed as interest, but do not guarantee a sale. Moreover, psychological principles, like the consistency principle highlighted by Chaldini, suggest that perceived commitments can influence future actions. However, unless there is a clear and explicit agreement to buy, assumptions about customer intentions can lead to disappointment and misaligned expectations.

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