When declining work requests, it is essential to give a clear and firm 'no' without leaving any room for ambiguity. Softening can be done after delivering the clear 'no.' Signaling that you are careful about managing your time earns you credibility and trust, making it easier for others to accept your refusal. By explaining that you track your time and need to assess priorities before committing, you establish a reputation of being organized and reliable, which helps in communicating no effectively.

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