The key technique successful business people use is giving 100% attention to someone, just like therapists do during sessions. By listening actively without judgment, understanding, and validating first before suggesting changes, they create powerful connections. This approach is valuable in dealing with employees, potential business partners, vendors, investors, or upset customers. The practice of nonjudgmental concentration, where full attention is given without judgment, helps in truly understanding others' perspectives and emotions. Creating an 'electric meeting' involves shutting off devices and focusing nonjudgmentally on one speaker at a time to generate powerful and valuable outcomes. Learning from psychotherapists, meditation, self-hypnosis, mindfulness, and positive psychology, successful individuals customize various techniques to suit their personalities and backgrounds, incorporating diverse influences from their education and hobbies like music and math.

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