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In conversation with Rory Sutherland - Part 2

Simplifying Complexity

Exploring the Influence of Pricing on Consumer Behavior and Perception

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Pricing strategies can significantly impact consumer behavior and perception, sometimes defying traditional economic assumptions. Increasing prices can sometimes boost demand, signaling seller confidence and quality to consumers. Prices are more than just numbers to consumers; they evoke feelings and create perceptions. For instance, consumers may expect a higher price for a product with superior functionality, and pricing it lower can lead to confusion and reduced sales. Companies often focus on cost reduction to lower prices, assuming it will increase sales, but this strategy can backfire. Being customer-focused means understanding consumer feelings rather than just their stated preferences.

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