CNLP 667 | Charles Duhigg on How to Apply Supercommunicators Principles to Preaching and Public Speaking, What Makes A Leader a Supercommunicator, And the Brain Science of Communication
The Carey Nieuwhof Leadership Podcast
Empathy Over Solutions: Understanding Conversation Needs
Recognizing the type of conversation you're having is crucial for effective communication. In personal relationships, partners may confuse the need for empathy with the desire for solutions, often leading to misunderstandings. It's essential to identify if one partner seeks a listening ear or practical advice. This principle extends to workplace interactions as well, where feedback may elicit defensive emotions rather than constructive engagement. Acknowledging the emotional context can transform the dialogue. Questions that probe deeper into values and beliefs, known as deep questions, can facilitate meaningful exchanges and strengthen connections.
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