20Product: Sequoia's Product-Market Fit Framework | Why the Best Product People Actually Build Less Product | Metrics 101, Good vs Great Product Strategy and more with Vickie Peng, Product Partner @ Sequoia Capital
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
Measure What Matters
In establishing a mission statement, it is crucial to incorporate measurable metrics that align with the team's aspirations. These metrics serve as a quantifiable guide to track progress and determine effectiveness, especially when aiming for customer happiness. After achieving product-market fit, focus on a specific action within the product as the key metric, rather than generic measures like MPS. This approach ensures that the selected metric evolves with time and continuously reflects customer satisfaction through tangible actions taken within the product.
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