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The Five Steps to Success
On your way to your goals, you're going to have your problems, your mistakes, ok? Ok. So you have to identify and not tolerate your problems. Then third, you have to diagnose your problems to get at the root cause. Ruot cause may be your weaknesses, or somebody else's weaknesses, or maybe the mistakes. You got to diagnose them deeply. The fourth step is design what you'regoing to do differently in the future. And then once you have that design, and the fifth step is, you must follow through with those results. It produces this looping, as i'm calling this evolutionary process. My whole attitude, our whole attitude about mistakes has changed dramatically