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Michael's Desire to Make a Difference
Michael hates when people won't tell him what's wrong. He recalls his dad doing the same. He feels unfulfilled and wants to make a difference. He jumps at the opportunity to resolve a conflict between Oscar and Angela over a baby jazz poster. He calls them into the conference room with Pam as his 'assistant'. He's prepared with a poster that says 'communicate' from a long-forgotten binder. Michael is finally taking charge.