Measuring output in knowledge work poses challenges as there is often no tangible metric like sales numbers. The lack of clear indicators leads to the emergence of suboptimal behavioral patterns. By establishing clear indicators, such as in programming where the output is evident in the code, a more streamlined and effective work process can be achieved. Silicon Valley has recognized the importance of allowing programmers to focus on coding by minimizing distractions like meetings, resulting in improved product quality and efficiency.

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