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How Google measures developer productivity | Ciera Jaspan, Collin Green (Google)
Engineering Enablement by Abi Noda
The Transparency of the Developer Satisfaction Survey
The developer satisfaction survey data is shared transparently within the organization, with aggregated responses being made available to VPs and individual contributors simultaneously. Access to dashboards and aggregated tables allows for DIY analysis by teams. Initially, key stakeholders were targeted to build buy-in for the survey program before broader sharing was initiated. This transparency has led to goodwill and enabled teams to create their own dashboards and analyze data for their specific needs. The structured and open-ended questions in the survey provide valuable insights, especially the detailed responses which help identify specific problem areas and shape product roadmaps. The open text responses have proven to be a valuable source of information for teams lacking user research resources, enabling them to make informed decisions based on developer feedback.
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