We sat down with Bill Nye, the Apartment Guy, to discuss leadership in multifamily and how leadership makes the difference in successful operations for property management companies. His philosophy: take care of your people and they will take care of your customers.

About Bill: Bill has a very distinguished and successful career as a leader in both the military and the private sector. While serving in the United States Air Force, he as named one of the 12 Outstanding Airmen of the Year for the entire Air Force and was honored along with his fellow recipients at a dinner at the White House with President Ronald Reagan. He is a graduate of the prestigious Air Force eadership School and credits much of his leadership philosophies to what he learned while attending the school. As a multi-family executive, he was named “Executive of the Year” twice by Apts.

Magazine, a multi-family publication covering the mid-Atlantic region of the U.S. During his time as the CEO of Caviness & Cates Property Management in NC, his team earned the highest Satisfacts ratings in the country 3 consecutive years and during his time as the COO of Berger Communities in PA, they earned the same distinction two years in a row. While serving as the COO of Berger Communities they were named a top 25 “Best Places to Work” employer for three straight years and a top 10 employer for 2 straight years. Today Bill runs his own speaking, training and consulting business in Friendswood, Texas.

About ResMan: ResMan delivers the property management industry’s most innovative technology platform, making property investments and operations more profitable and easier to manage. ResMan’s platform unlocks a new path to growth for property management companies that deliver consistent NOI improvement and brilliant resident experiences easier than ever before. To learn more about our platform, visit http://myresman.com