The core of business lies in assisting customers help themselves or others. By deeply connecting with customers, businesses can uncover an array of use cases for their products, from those looking for a solution due to professional requirements to others with innovative ideas. Understanding customer needs is crucial for success as it helps in shaping the product effectively. Launching the product early with basic functionality, gathering feedback, and continuously making incremental improvements through 'micro-launches' ensures constant growth and adaptability based on customer feedback.

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