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The Innovation Show cover image

EP530 Building an Ecosystem Playbook with Christine Griffin

The Innovation Show

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Innovative Ecosystem Building in Business

The Best Buy Help story highlights the importance of creating purpose within a business and connecting with consumers through innovative products and services. Charles Khan, chairman of Patagonia, emphasizes the significance of taking clever steps into new arenas and not just rushing into them, similar to what Best Buy did. This approach is crucial for corporate explorers who play a key role in ecosystem building within the business environment. Mapping an ecosystem starts with understanding the value creation journey for the end user, as seen in Best Buy's innovation of an FDA cleared care at home platform to facilitate a seamless connection between the consumer and the care team for a safe and private recovery process.

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