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Delegate to Elevate: Build Systems for Delivery and Support
Level two focuses on delivery, where the goal is to enhance efficiency by delegating administrative tasks. Once foundational support is established, invest in external help for delivery processes. This could involve hiring an account manager for coordination, allowing you to focus on your core work while ensuring smooth operations. Onboarding and support tasks, such as guest coordination, should also be delegated to free up time and resources. Marketing is another critical area where many fail to establish a systematic approach. A marketing system requires dedicated personnel who consistently monitor traffic and campaigns, preventing mishaps that can arise from changes in the marketing strategy. Overall, the emphasis is on creating structured systems to improve operational delivery and marketing effectiveness.