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Adapt and Refocus
In business, when faced with unexpected results far from the target, the focus shifts to learning from the situation. The team questions what new insights were gained and whether the issue can be addressed promptly. If remediation is possible, immediate action is taken and subsequent discussions revolve around the effectiveness of the action. However, if remediation is not viable and the target is unattainable, resources are reallocated to a more feasible objective. This shift ensures that all key results remain valid and guide the team in the right direction. It is not about simply adjusting targets lower; instead, it is about recognizing when a target is no longer valid due to capacity constraints or lack of value creation potential.