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RAG Quality Starts with Data Quality // Adam Kamor // #262

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Redact and Replace: Safeguarding Sensitive Data

Successfully building applications like chatbots requires the careful handling of sensitive information. It is essential to identify and remove personally identifiable information (PII) and sensitive data prior to developing and deploying such tools. By eliminating unnecessary personal details that do not contribute to problem-solving or improving outcomes, organizations can mitigate risks associated with data breach. Techniques such as redaction, which removes sensitive data, or synthesis, which creates semantically equivalent substitutes for sensitive information, support compliance while enabling the use of previously untouchable data. This process not only ensures privacy but also retains the logical semantics across different data chunks.

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