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A masterclass in engineering leadership from Carta, Stripe, Uber, and Calm | Will Larson (CTO at Carta)
In Depth
Judgment Matters
đź’¬ "...a lot of times, you know, maybe a vast majority of the times you can have a policy that works, but you're trying to create this high quality mechanism around people being curious and looking for the exceptions."
- Decisions are inconsistent across large groups, so judgment matters.
- Pick people you trust to make decisions aligned with your strategy.
- Route decisions to these trusted individuals based on their expertise.
- Be explicit about who has the authority to exercise judgment.
- Companies can't have perfect redundancy for judgment; individuals are unique.
Key takeaway: Companies should be built around the judgment of key individuals rather than trying to eliminate the need for individual judgment.
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