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S05.EP02 - How Brands Grow with Byron Sharp

JUST Branding

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True Differentiation Lies in Perception, Not Features

Differentiation among brands can manifest in both positive and negative ways, with some brands being perceived as higher cost or lower quality. Despite functional differences, like operating systems in computers, many brands compete primarily on brand identity rather than substantial differentiation. Consumers often switch between brands like Apple and Dell, indicating that most successful brands are not significantly differentiated in the eyes of their regular buyers. This suggests that consumer choice is largely influenced by brand perception rather than unique product features.

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