93. Feedback can be hard to give and harder to receive. Here are techniques to do both better.
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Feedback and Self-assessment
Research shows no clear superiority of one feedback form over another. The culture of learning, modeling being a learner, and accepting feedback are crucial. Confidence does not necessarily correlate with competence, as individuals are generally poor at self-assessment. The Dunning-Kruger effect illustrates how individuals tend to overestimate or underestimate their abilities. The value of external perspective, such as from a coach or expert, is emphasized over self-assessment, as it helps uncover underlying drivers of actions. Encouraging double loop learning, which explores underlying motivations and beliefs, can be more effective than single loop learning that focuses on changing actions.
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