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#360 Robert Kierlin: Founder of Fastenal
Founders
Leadership is Shaped by Example
Learning from both good and bad examples in the workplace is crucial for personal and professional growth. Observing leaders who genuinely appreciate their employees fosters a better understanding of effective leadership. A leader's commitment to understanding and valuing every employee is essential, especially when aiming for growth through customer service. Each employee plays a vital role in delivering exceptional service, which underscores the importance of their development and well-being.
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