#360 Robert Kierlin: Founder of Fastenal
Founders
00:00
Leadership is Shaped by Example
Learning from both good and bad examples in the workplace is crucial for personal and professional growth. Observing leaders who genuinely appreciate their employees fosters a better understanding of effective leadership. A leader's commitment to understanding and valuing every employee is essential, especially when aiming for growth through customer service. Each employee plays a vital role in delivering exceptional service, which underscores the importance of their development and well-being.
Transcript
Play full episode
