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202: Uncommon Greatness by Mark Miller

Bookworm

NOTE

Gratitude Disarms Conflict

Incorporating gratitude into meetings transforms the atmosphere and dynamics within an organization. By having each participant express appreciation for one individual, it diminishes unresolved negative feelings and fosters a sense of care and connection among team members. This practice not only enhances trust but also draws attention away from disagreements, creating a more collaborative environment. Although some might question the sincerity of appreciation, consistent expression of gratitude can effectively build a culture of trust and respect.

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