Rigorous process for identifying technology needs leads to higher success rate

The organization follows a rigorous process to identify technology needs, which involves defining needs, meeting startups, and deciding who to pilot. This approach has led to a disproportionately higher success rate when anchored on a clear use case compared to opportunistic approaches. The organization only reaches out to the startup ecosystem after spending two months defining opportunities. As technologies move down the development process, the requirements become more specific and tight. Contrary to the 'not invented here' syndrome, the speaker believes that at the later stage of the development process, there's not an endless degree of solutions that can fit a specific use case.

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