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How Open AI 4O might replace customer service agents
Open AI 4O introduces three key innovations: Omni channel capability enabling text, audio, video, and image interactions, improved conversational abilities understanding tone and sentiment, and enhanced speed making it twice as fast as previous models. This speed enhancement allows for more natural conversations and real-time applications like solving math equations or providing real-time translations. The rapid pace of advancement in AI models like Open AI 4O is rendering the product roadmaps of startups creating virtual customer support agents obsolete, leading to a significant shift in the industry. Developers now need to discern where model innovation ends and their unique innovations should begin to avoid redundancy in their work.