Airbnb Co-Founder Joe Gebbia on early “a-ha” moments, elite design + his new startup Samara | E1675
This Week in Startups
Building Rapport with Customers
The key advice provided to tech founders is to prioritize meeting and understanding their customers rather than solely focusing on coding through problems. Building rapport and having in-person conversations with early adopters is significantly more powerful in aligning the product with customer needs compared to online surveys or digital communication.
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