LEVELS – Inside the Company cover image

#14 - A deep dive on written communications | David Perell & Sam Corcos

LEVELS – Inside the Company

NOTE

The Importance of Trust in Communication

Effective communication mediums such as in person, audio, or video are less likely to lead to misunderstandings and tension compared to written communication. Written communication can be trust-depleting due to the loss of information in compression, which can result in unnecessary escalations of tension. It is crucial to consider the intended purpose or 'jobs to be done' with each communication medium to ensure clear and trustful interactions.

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