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Mustafa Suleyman: Empathy in AI

Masters of Scale

The Future of AI and Digital Interactions

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The future of digital interactions is conversation-based, where users can rely on their personal AI for various needs. Google's new AI, Bard, exemplifies this trend. Users will turn to their AI for important, exciting, entertaining, and even sensitive moments, not just for directions or factual information. Personalizing the AI to align with the user's interests is essential for a satisfying user experience.

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