In crisis management, three key actions are crucial: acknowledging the problem, top leadership taking responsibility, and overcorrection. The recent CEO incident with planes having malfunctions mid-air exemplifies the necessity for these principles. Despite potential unfairness, overcorrection is essential to demonstrate seriousness. Additionally, the broader context emphasizes the relatively young age of global aviation and the importance of understanding the complexities and challenges within the industry.
Kara and Scott discuss NBC's internal backlash to hiring former RNC chair Ronna McDaniel, Boeing's CEO stepping down, and how the royal family's PR team messed up the Kate Middleton story. Then, does the DOJ have a good case against Apple in its antitrust lawsuit? Plus, will Donald Trump get a financial boost from Truth Social's parent company going public? Finally, our Friend of Pivot is Jim Sciutto, CNN's Chief National Security Analyst, and the author of "The Return of Great Powers: Russia, China, and The Next World War.” Jim discusses how the recent attack in Moscow exposed Putin's vulnerabilities, and also explains why he thinks the U.S. and its allies are facing "a 1939 moment."
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