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EP 118: Will Gaybrick (President of Product and Business, Stripe) on Capital Allocation, Org Design, AI, and Global Growth
The Logan Bartlett Show
Enhancing Decision-Making and Innovation in Organizations
Empowering autonomy within organizations hinges on effective decision-making frameworks. Implementing a formal decision-making process, such as the Rapid model developed by Bain, fosters clarity in roles and responsibilities for recommendations, agreements, inputs, performance, and decisions. This structure addresses concerns about corporate rigidity by instilling a transparent and discoverable decision log, ensuring accountability and consistency across decisions. For example, pricing decisions are managed centrally to maintain uniformity across products. Furthermore, running internal accelerator programs encourages innovation by allowing employees to propose and lead projects, which adapt over time from broad brainstorming sessions to structured applications for initiative support. Centralizing operations for key functions like machine learning and AI creates centers of excellence, streamlining efforts, sharing resources, and fostering collaboration across teams, ultimately enhancing the organization’s capability to leverage collective insights and develop impactful solutions.
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