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Understanding the Elevator: Translating Metrics for Success
To effectively participate in technical decision-making, it is essential to have an understanding of the broader context and objectives. Knowing what metrics define success in higher management, such as cost versus speed, is crucial for making informed decisions in technology. The traditional reporting structure, where IT reports to the CFO, can lead to a disconnect; if decision-makers prioritize cost, they may overlook the benefits of speed and flexibility in delivery. Therefore, it is vital to present technical achievements, like increased deployment frequency, in financial terms, emphasizing cost benefits, such as calculating the cost of delays and reducing software inventory. Streamlining the technical conversation in a way that aligns with financial goals fosters better decision-making and secures necessary support from executives.