Do You Need to Be Heard, Helped, or Given a Hug?

Sometimes when people come to us with problems, they don't actually want us to solve them. Instead, they may just want to be heard and understood. It's important to recognize this and ask ourselves whether the person needs to be heard, helped, or given a hug. This framework can be used to determine the appropriate response and support. By listening and offering advice in a different way, we can better meet the needs of others and provide meaningful support.