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#120—Matt Beane: Mastering the Learning Gap: Skill Building in an AI-Augmented World

Outthinkers

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Focus on Skill Development Over Management Responsibilities

Some managers maintained their skills in strategy and tech development by engaging directly with customers and product development, rather than focusing solely on management tasks. This approach caused tension within the firm as the expectation was to outsource such activities. By actively participating in customer interactions, product discovery, and strategy setting, these managers were able to learn and develop crucial skills in uncertain and pressured conditions, unlike their peers who remained segregated from the action and stopped learning. This highlights the importance of prioritizing skill development over traditional management responsibilities, with skill defined as the ability to achieve results reliably in uncertain and pressured situations.

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