Decision Making Behaviour During Disasters w/ Dotan Sagi
Preparing for the Unexpected
The Role of Procedure in a Crisis
Procedures play a crucial role in crisis management. The specificity of procedures can either help or hinder response efforts. Strategic crises require more space for decision-making compared to tactical ones. In crises, both tactical and strategic aspects should be considered. Statistics reveal that 38% of people do not follow procedures during a crisis primarily because they are unaware of the situation. Lack of situational awareness is a key factor influencing adherence to procedures. Procedures that provide an explanation for their existence tend to have higher adherence rates than those that simply list actions to take.
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