The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch cover image

20VC: The Chess.com Memo: The Most Untold Story in Startups; Scaling to $100M Revenue, 150M Members and 700 People, All with Zero Venture Funding | Erik Allebest, CEO @ Chess.com

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

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Balance Directness with Positive Interactions

The key to successful communication is to balance directness and conciseness with emotional care. It's important to guide conversations towards productive outcomes, but also to invest in positive interactions to build up a buffer of trust and kindness. By making more positive deposits in relationships, one can maintain goodwill and lessen the impact of moments of candid clarity, even if they might be perceived as too harsh.

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