AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
2min snip
The Mac and Cheese Empire | Erin Wade
The Knowledge Project with Shane Parrish
Color-Coding Vibes: A Simple System to Prevent Escalation
Implementing a color-coded system in restaurant settings aids in efficiently managing uncomfortable situations, thereby preventing escalation. Each color represents a specific level of discomfort: yellow indicates a bad vibe, where staff can choose to either alert a manager or retain the table; orange denotes a bad vibe coupled with an ambiguous remark, prompting mandatory manager intervention; while red signals clear sexual harassment, requiring immediate removal of the offending party. This approach fosters a consistent, non-judgmental response across all tables, significantly reducing the highest-level incidents (red) by addressing lower-level tensions (yellow and orange) before they escalate.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode